Adorel Mango Wood Frame with Cushioned Velvet Seating Lounge Chair (Grey Robins)

This product includes a 36-month limited warranty covering manufacturing and workmanship defects under normal household use. Our warranty ensures you receive a quality product built to last.

What’s Covered:

• Manufacturing defects in materials or construction.
• Frame or mechanism issues (for upholstered items).
• Valid only if the product is used under standard home conditions.

Not Covered:

• Normal wear and tear from prolonged use.
• Minor scratches, stains, or damage from improper cleaning or accidental impacts.
• Incorrect assembly or installation by the customer.
• Damage due to moisture, water exposure, or sunlight fading (especially for upholstery).
• Seasonal expansion or contraction of solid wood, including minor cracks or joint openings.
• Natural wood traits like grain patterns, joint lines, and slight color variations.
• Fabric wear and tear; no warranty on seat covers or upholstery fabric.
• Damage from harsh cleaning agents or non-standard dry-cleaning procedures.
• Surface unevenness up to 5 mm, as it falls within industry-accepted standards.

Please follow care guidelines for long-lasting performance. Warranty claims must include original purchase proof and apply only during the covered period.

We are committed to delivering your order in a safe and timely manner. Here's everything you need to know about our shipping and delivery process:

• Delivery Areas: We offer pan-India delivery across major cities and towns. For remote locations, delivery timelines may vary based on availability.
• Shipping Charges: Shipping is free for most locations. However, charges may apply for certain PIN codes or bulk orders and will be visible at checkout.
• Order Processing Time: All orders are processed within 24–48 hours of confirmation. Custom or made-to-order items may require longer preparation time.
• Estimated Delivery Time: Standard delivery takes 5–7 weeks for handcrafted furniture. Timelines may differ based on product type, availability, and your delivery location.
• Delivery Method: We provide doorstep delivery by professional logistics partners. Large furniture items are handled by trained personnel to ensure safe transit.
• Assembly Support: We do not provide assembly services. If the product requires assembly, detailed instructions will be included in the package. Customers are responsible for assembling the product on their own.
• Tracking Information: Once shipped, you will receive tracking details via SMS/email to stay updated on your order status.
• Delays & Updates: In case of unexpected delays due to weather, strikes, or logistics issues, we will inform you proactively.

For more details or custom delivery requests, feel free to contact our support team.