FAQ

Shipping & Delivery

Delivery charges vary based on location and product type. You can check applicable charges at checkout.

Delivery timelines vary as we craft each product fresh upon order. Typically, orders are delivered within 5 to 7 weeks after confirmation, ensuring quality and craftsmanship.

Currently, we deliver only within India.

Yes, you can track your order through the ‘Track Order’ section on our website using your order ID

If your product is damaged upon arrival, contact our customer support immediately for a replacement or refund.

Yes, but only within 24 hours of order placement. Contact customer support for assistance.

Same-day or express delivery is available in select locations. Contact support for availability.

Payment Information

We accept Credit/Debit Cards, Net Banking, UPI, Digital Wallets, and EMI options.

Yes, COD is available for select locations and orders up to a certain limit.

Yes, we use encrypted and secure payment gateways to protect your transactions.

Currently, we accept only one payment method per order.

Yes, EMI options are available for selected credit cards and financial partners.

Check your payment details and try again. If the issue persists, contact customer support.

Brand And Stock

Yes, we sell only genuine and high-quality furniture from trusted brands.

Restocking depends on brand availability. You can sign up for notifications on product pages.

Yes, we provide customization options for select products.

Currently, we operate only online. However, we provide detailed images and descriptions for better understanding.

Buy Back Option

Yes, we offer buyback options for select products. Contact customer support for details.

Submit details of your old furniture, and we will evaluate its condition before offering a buyback price.

Condition, brand, age, and market demand influence the buyback value.

FAQs On Technical

Most furniture comes with an easy-to-follow assembly guide. We also offer professional installation for select products.

Contact customer support immediately, and we will send the missing parts.

Yes, most of our furniture is designed for easy disassembly and reassembly.

FAQs On Pricing

Yes, we offer buyback options for select products. Contact customer support for details.

Prices may change due to promotions, stock availability, and market fluctuations.

Yes, bulk discounts are available for large orders. Contact us for pricing details.

No, all charges, including taxes and delivery, are mentioned during checkout.

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